JAM MMXIV

modern-classic leather goods for all


Returns


Returns & Exchanges

Domestic Returns

Returns are permissible for orders shipped within the U.S. using any method of your choice, at your expense.

  • Please email: our Customer Service Department at info@jammxiv.com for a return slip.

  • Pack your return & return form the box the item was delivered in.

  • You will receive an email once your return has been processed. Please allow 10-14 business days from the time your package arrives back to us for a refund to be issued.

Please send returns back to us at the address below:

JAM MMXIV

231 WW. 19th STREET #7

NEW YORK, NY 10011

International Returns

International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Make sure to include the returns form included in your package, and mail to the address below:

JAM MMXIV

231 WW. 19th STREET #7

NEW YORK, NY 10011

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email. To ensure quick and easy international exchanges, please reach out to our Customer Service Department before placing your new order.

All inquires please email: info@jammxiv.com